Privacy policy

How your personal information is used by Company Searches.

When you place an order with Company Searches, we need to collect certain information to be able to process your order. What we need varies depending on the items you have ordered, and the pages you are asked to complete will vary accordingly. The information is sent to us via an SSL encrypted server. This information will form part of a permanent record of your dealings with Company Searches.

When you email us, we may ask for certain information to be able to check this record and answer your questions quickly and accurately. When you contact us, in any way, we may make a note of this contact if it is relevant to your permanent record. This allows us to provide a higher level of ongoing customer care. These include:

• Details you give us on application forms or during conversations with you on the telephone,
• Details you give us so that we can provide you with reports and services.

By agreeing to our terms and conditions, you agree that we may use and update the information on you that we hold centrally for the purposes of:

• Credit and credit related services, and managing your accounts
• Providing you with other additional services
• Identifying other products and services which might be suitable for you
• Prevention and detection of fraud
• Updating our records about you
• Prevention of money laundering
• Checking your identity

Sometime we may also use your information for research and statistical analysis with the aim of improving our services.

The information we hold about you is confidential. That means we will only disclose it outside the Company Searches when:

• You give us your consent
• It is needed by certain reputable third parties involved in running accounts and/or providing services for you (for example, credit reference agencies who do credit checks for us)
• In order to obtain professional advice
• We or others need to investigate or prevent crime (e.g. to fraud prevention agencies)
• The law permits or requires it, or any regulatory or governmental body requests or requires it, even without your consent
• There is a duty to the public to reveal the information

Use of cookies
The Company Searches website uses cookies to gain information on the number of visitors the site attracts, which pages are viewed in each session and what time is spent on those pages.

Cookies also help us to understand how you use our site, telling us things like your connection speed, details of your operating system, the time and duration of your visit and your IP address. Not only does this information help us evaluate the level of interest in the content of our website, it also helps us provide you with a better user experience.

It's our promise that we will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our or our other customers' rights.

Most browsers automatically accept cookies but you can set your browser options to not receive cookies. You can also delete existing cookies from your browser. However, you may find that some parts of the site will not function properly if you refuse cookies.

Protecting your privacy
To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.

We may need to provide some of your personal information to third parties that we use for the purposes of delivering specific services to you (e.g. customer support, or a shipping company if you have asked us to send something to you).

Our website may provide links and banner advertisements to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.

Accurate Information
We may check what you have told us and share that information with fraud prevention agencies. It is important that you give us accurate information. If you give us false or inaccurate data and we suspect fraud we will record this at the fraud prevention agencies.

You are responsible for informing us that your personal details have changed: for example, a change of address or to your title. You confirm that you will inform us of any change to your personal information as soon as is reasonably practicable in order that we may update our records. Please note that notification of any change to your personal information must be in writing (to the address below), and should include your account and/or telephone numbers with us.

If you feel your privacy has been breached by us, then please write to:

Company Searches
Crwys House
33 Crwys Road
Cardiff
CF24 4YF
or call customer services on 02920 660 0356.

Contacting You
During your time on this site you will have the opportunity to consent to us contacting you by e-mail, phone, SMS from time to time occasionally about products and services which we, our subsidiary companies and carefully selected third parties believe may be of interest to you . This will allow us to keep you up to date, and ensure you have all the information at your disposal to get the most from Company Searches.

Changes to Privacy Policy
Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Your consent
By using this website you are consenting to this privacy policy . We may in the future change this policy, and if we do so we will post the amended policy on this website.

Need information right now?
Click here to begin your search, or contact us to discuss your requirements. Alternatively, you can find out more about us and what we do, or visit our FAQs to learn more about how to Search for company information and company reports.